Khylan Augustine
Kansas City,MO
Summary
Dynamic Barista with proven expertise at Paradox, excelling in training and mentoring staff to enhance customer service and operational efficiency. Skilled in espresso machine operation and cash handling. Offering strong interpersonal skills and passion for creating high-quality coffee experiences. Brings understanding of customer service excellence and effective communication, ensuring smooth daily operations and customer satisfaction. Ready to use and develop organizational skills and team leadership abilities in a Shift Lead/ Barista role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Paradox
Junction City, KS
06.2024 - 07.2025
- Trained new team members on elite barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostering a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly daily conversation.
- Trained and supervised baristas to maintain and uphold store policies and optimize labor hours
Lead Barista
Scooter's Coffee Shop
Junction City, KS
05.2023 - 06.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity meeting sales goals!
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, while maintaining positive relationships.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Education
Junction City High School
Junction City, Ks05.2024
Countryside High
Tampa, FL05.2023
Skills
- Barista training
- Cleanliness maintenance
- Cash handling accuracy
- Espresso machine operation
- Food safety compliance
- POS system operation
- Customer service
- Opening and closing procedures
- Deposit preparation
- Multitasking Abilities
- Reliability
Certification
Food Safe Certification
Timeline
Barista Shift Supervisor
Paradox
06.2024 - 07.2025
Lead Barista
Scooter's Coffee Shop
05.2023 - 06.2024
Junction City High School
Countryside High