ZJ Hester
Port Orange,FL
Summary
Driven Barista Shift Supervisor with a proven track record at Starbucks, excelling in cleanliness maintenance and employee training. Skilled in fostering a customer service-focused environment, achieving a 20% increase in customer satisfaction. Expert in delegating work and mentoring, ensuring high-quality drink preparation and workplace safety.
Overview
1
1
year of professional experience
Work History
Barista Shift Supervisor
Starbucks
02.2024 - Current
Skills
- Cleanliness Maintenance
- Barista Training
- Cash Handling Accuracy
- Drink preparation speed
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Staff Motivation
- Opening and closing procedures
- Training and mentoring
- Team Development
- Delegating Work
- Mentoring and Coaching
- Quality Assurance
Timeline
Barista Shift Supervisor
Starbucks
02.2024 - Current
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