Ki Fleming
Guthrie Center,IA
Summary
Dynamic professional with extensive knowledge of law enforcement and expertise in interpreting state and federal laws relevant to the transportation industry. Experience in corrections and private security, currently serving as Store Manager at Tractor Supply Company, demonstrating versatility across multiple career fields. Recognized for exceptional organizational skills and reliability, effectively managing competing priorities while maintaining a positive attitude. Committed to taking on additional responsibilities to drive team success and achieve organizational objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Tractor Supply Co.
07.2024 - Current
- Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
School Custodian
ACGC Highschool
04.2024 - 08.2024
- Under supervision of the High School Principal and Superintendent performed maintenance and janitorial activities in support of the school and athletic fields for the students and faculty to have a clean and safe environment to learn and teach in.
Assistant Store Manager
Dollar General
01.2023 - 07.2024
- Under supervision of the Store Manager, manages the Non-Perishable Food and Merchandise Operations.
- Assists the Store Manager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service.
- Assists the Store Manager in ensuring a safe working environment and provides protection for company assets according to required procedures.
- Assists the Store Manager in ensuring staff and store compliance with all applicable food handling rules and regulation.
Jailer
Guthrie County Sheriff's Office
07.2022 - 04.2024
- Booking prisoners, data entry, record keeping, overseeing the general health and welfare of prisoners, and any other duties assigned to maintain the operation of the Guthrie County Jail.
- Maintained security of an adult correctional facility, supervised the movement, and escorted offenders within the correctional facility.
- Intervened during emergencies or altercations and prepared reports for violations of divisional or correctional rules.
- Supervised inmates during all activities and transfers to monitor compliance.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Routinely counted inmates and in response to potential security breaches.
- Conducted pat downs and strip searches of inmates to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Transport inmates to and from other correctional facilities, medical appointments and any other required destination.
- Organized and prepared new property room for new facility.
- Overseeing Jail Management Software System.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
Correctional Officer
Iowa Department of Corrections
03.2022 - 07.2022
- Patrols facilities and makes security checks; conducts rounds and incarcerated individual counts; inspects all areas of the institution and grounds for safety/security deficiencies.
- Maintained security of an adult correctional facility, supervised the movement, and escorted offenders within the correctional facility.
- Intervened during emergencies or altercations and prepared reports for violations of divisional or correctional rules.
- Supervised inmates during all activities and transfers to monitor compliance.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Routinely counted inmates and in response to potential security breaches.
- Conducted pat downs and strip searches of inmates to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Transport inmates to and from other correctional facilities, medical.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Safety and Security Officer
Mercy Iowa City
11.2020 - 06.2022
- Routine patrols over Mercy campus and grounds, enforcing current hospital guidelines and rules. Completing routine and emergency lockouts of staff offices and other rooms on the Mercy campus.
- Assisting stranded staff and motorists with vehicle lockouts, jump starts, tire inflation, and moving vehicles when requested.
- Responding to routine and emergency calls for service via cell phone, two radio, and overhead page.
- Accepting lost and found items and entering items into the lost and found system, also accepting and entering valuables into the valuables system.
- Assists and escorts staff and patients on the Mercy campus.
- Traffic and parking enforcement.
- Creating Employee ID badges and access control through the On-guard and Lenel System.
- Administrative duties and lock smith duties as assigned.
- Utilizes the following items in day-to-day operations: Two-way law enforcement radio system, cell phone, desk phones, fax, copier, and printers.
- Administered CPR and first aid to resuscitate individuals.
- Protected facility and property guests by regularly patrolling premises and monitoring surveillance feeds and reviewed camera and system feeds.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
Motor Carrier Inspector II
Kansas Highway Patrol
08.2020 - 11.2020
- Weighed and visually inspected commercial vehicles to detect any violations of Kansas statutes and federal regulations.
- Enforced Kansas statutes and federal regulations on the operation of commercial vehicles.
- Conducted CVSA Level 1,2,3,4 commercial vehicle inspections and prepared vehicle and driver examination reports and testified in court when required.
Commercial Vehicle Enforcement Inspector II
Missouri State Highway Patrol
03.2019 - 08.2020
- Weighed and visually inspected commercial vehicles to detect any violations of Missouri statutes and federal regulations.
- Enforced Missouri statutes and federal regulations on the operation of commercial vehicles, issued temporary trip permits.
- Conducted CVSA Level 1,2,3,4 commercial vehicle inspections and prepared vehicle and driver examination reports and testified in court when required.
- Drafted multiple reports detailing incidents and safety violations.
- Handled citation and traffic violation paperwork.
- Prepared reports detailing findings of inspections, investigations, and tests.
Transportation Enforcement Investigator
Missouri Department of Transportation
02.2018 - 02.2019
- Routine investigations, educational briefings, and safety audits of interstate and intrastate motor carriers and vehicles for conformance with the Federal Motor Carrier Safety Regulations and Missouri State Statutes.
- Conducts CVSA inspections of commercial motor vehicles.
- Carefully documented statements, observations, and evidentiary materials.
Commercial Vehicle Enforcement Inspector II
Missouri State Highway Patrol
09.2015 - 01.2018
- Weighed and visually inspected commercial vehicles to detect any violations of Missouri statutes and federal regulations.
- Enforced Missouri statutes and federal regulations on the operation of commercial vehicles Issued temporary trip permits.
- Conducted CVSA Level 1,2,3,4 commercial vehicle inspections and prepared vehicle and driver examination reports and testified in court when required.
- Handled citation and traffic violation paperwork.
- Recorded facts to prepare reports documenting incidents and activities.
- Collaborated with court prosecutors and testified in court in support of 2 cases.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Drafted multiple reports detailing incidents and safety violations.
Education
Associate of Science - Criminal Justice
Des Moines Area Community College
Ankeny, IA05-2013
High School Diploma -
Winterset High School
Winterset, IA05-2010
Skills
- Effective conflict resolution
- Proactive assignment completion
- Strong public speaking skills
- Active listening and problem-solving
- Strategic problem-solving skills
- Weight enforcement
- Vehicle equipment evaluation
- Safety regulation compliance
- Commercial vehicle inspection
- First aid administration
- Self motivation
Certification
- ILEA Jail Basic 40 Hour and Jail Medication Management School
- FEMA: National Incident Management System (NIMS): IS-00700.a FEMA: NIMS Multi-agency Coordination System (MACS): IS-00701.a
- FEMA: Introduction to the Incident Command System: IS-00100.b, Hazardous Materials Incident Response: Awareness
- ASP Tactical Weapon Instructor
- ASP Tactical Baton Certified/ASP Tactical Handcuff Certified
- First Aid/ AED/ CPR Certified Adult, infant, and child
- Certified Facility Locksmith: CFL2021082009
- Axon Taser X2
- Oleoresin Capsicum (OC) Certification
- NOVA Products Certification
- Iowa Notary Public Commission No. 842372
- US DOT FMCSA General Hazardous Materials Commercial Vehicle Counter-terrorism Training
- US DOT FMCSA Part A and B
- U.S. DOT FMCSA General Hazardous Materials
- U.S. DOT FMCSA Other Bulk Packaging
- U.S. DOT FMCSA Cargo Tank Inspection
- Commercial Vehicle Counterterrorism Training
- Commercial Motor Vehicle Criminal Interdiction Program
- U.S. DOT FMCSA Investigative Safety Analysis
- U.S DOT FMCSA Passenger Vehicle Inspection
- Leadership Fundamentals Class
Timeline
Store Manager
Tractor Supply Co.
07.2024 - Current
School Custodian
ACGC Highschool
04.2024 - 08.2024
Assistant Store Manager
Dollar General
01.2023 - 07.2024
Jailer
Guthrie County Sheriff's Office
07.2022 - 04.2024
Correctional Officer
Iowa Department of Corrections
03.2022 - 07.2022
Safety and Security Officer
Mercy Iowa City
11.2020 - 06.2022
Motor Carrier Inspector II
Kansas Highway Patrol
08.2020 - 11.2020
Commercial Vehicle Enforcement Inspector II
Missouri State Highway Patrol
03.2019 - 08.2020
Transportation Enforcement Investigator
Missouri Department of Transportation
02.2018 - 02.2019
Commercial Vehicle Enforcement Inspector II
Missouri State Highway Patrol
09.2015 - 01.2018
Associate of Science - Criminal Justice
Des Moines Area Community College
High School Diploma -
Winterset High School