Summary
Skills
Overview
Work History
Education
Timeline
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Ki-jana Brokenborough

Philadelphia,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am willing to learn and also bring creativity and new ideas anyway possible to help the brand and company be better everyday than it was yesterday.

Skills

  • TSA Collaboration
  • Live Cargo Handling
  • Aircraft Sanitation
  • Crew Assistance
  • Problem-Solving
  • Flexible Schedule
  • Customer Service
  • Communication
  • Leadership
  • Teamwork
  • Punctuality
  • Adaptabilty

Overview

9
9
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
Philadelphia, PA
11.2019 - Current
  • Coordinate cargo unloading with other workers to achieve efficient and safe transportation.
  • Process necessary paperwork related to cargo shipments including customs documents.
  • Load and unload aircrafts with baggage, cargo, and mail safely and efficiently.
  • Protect customers' baggage from loss, theft, and damage.
  • Provide customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
  • Operate conveyor belts, push-back tractors and aircraft tugs daily.
  • Follow safety procedures such as using reflective gear while working on the ramp.

Student Climate Staff

Philadelphia School District
Philadelphia, PA
10.2022 - 11.2023
  • Participated in team meetings, presentations and special events.
  • Analyzed key performance indicators to identify effective strategies.
  • Maintained a healthy and safety learning environment for the students.
  • Helped prepare lunch, assisted with recess and dismissal process

Service Support

Dave & Buster's
Philadelphia, PA
02.2017 - 06.2020
  • Adhered to all company policies regarding food handling procedures and health regulations.
  • Maintained cleanliness of work area, including all cooking surfaces, utensils, equipment, and refrigerators.
  • Utilized problem solving skills to resolve issues quickly.
  • Organized working environment by cleaning counters, tables, workstations after each shift.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Trained new employees on Food Service Cook duties as assigned by management.

Tug Driver

UPS
Tinicum Township, PA
09.2014 - 06.2017
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Transport and load air cans onto cargo aircrafts.

Education

High School Diploma -

OIC Soar
Philadelphia, PA
06-2019

Timeline

Student Climate Staff

Philadelphia School District
10.2022 - 11.2023

Ramp Agent

Piedmont Airlines
11.2019 - Current

Service Support

Dave & Buster's
02.2017 - 06.2020

Tug Driver

UPS
09.2014 - 06.2017

High School Diploma -

OIC Soar

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Ki-jana Brokenborough