Kia Coffil
Metairie,LA
Summary
Motivated and self-starting sales assistant with 6+ years of strong skills in problem solving, negotiation, persuasion, and collaboration. I am also very attentive and empathetic to customers needs and concerns.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
United States Post Office
Metairie, LA
03.2020 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
Executive Administrative Assistant
Entergy
Gretna, LA
03.2016 - 03.2020
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Education
Bachelor Of Business - Business Administration And Management
University of New Orleans
New Orleans, LA05.2017
Skills
- Customer Relationship Management
- Sales Pitch Development
- Territory Management
- Adept multi-tasker
- Attention to Detail
- Email and Phone Etiquette
- Organized and Efficient
Timeline
Inside Sales Representative
United States Post Office
03.2020 - Current
Executive Administrative Assistant
Entergy
03.2016 - 03.2020
Bachelor Of Business - Business Administration And Management
University of New Orleans