Summary
Work History
Education
Skills
Timeline
Cashier

Kia Ray

Fargo,North Dakota

Summary

Dynamic and dedicated cashier with proven expertise at Scheels, excelling in customer service and cash handling. Recognized for building strong customer relationships and resolving complaints effectively, enhancing loyalty, and known for reliability and teamwork, consistently adapting to fast-paced environments while maintaining professionalism and accuracy in transactions.

I have been a part of the Vision Zero School program at West Fargo Sheyenne High School since April 2024. I was selected amongst several hundred students by our Athletic director. The Vision Zero School program promotes safe driving to reduce distracted driving. I have been part of the Advertising and Promotion team, promoting the Vision Zero Program at various community events.

I have also been named the 2024 female athlete of the year by my track team. Not only for my performance —placing in the top three in my events at the 2024 State Track meet —but also for my leadership skills and mentorship of younger female athletes on the track team.

Lastly, I have been offered to compete at North Dakota State University Track and Field in the fall of 2026. My dream was to be a Division 1 track and field athlete.

Work History

Cashier

Scheels
07.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at end of shifts.
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Kept checkout area clean and organized to improve customer experience.
  • Adapted quickly to changing priorities in a fast-paced retail environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

West Fargo Sheyenne
West Fargo, ND
05.2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution

Timeline

Cashier

Scheels
07.2025 - Current

High School Diploma -

West Fargo Sheyenne
Kia Ray