Kiah Childress
Ripley ,OH
Summary
Promoted to Specialty Care Coordinator at TriHealth, adept in case management and patient advocacy, significantly improved care coordination through meticulous documentation and effective communication. Demonstrated exceptional organizational skills and HIPAA compliance, enhancing patient outcomes and healthcare operations efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Specialty Care Coordinator
Trihealth
11.2024 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
Certified Clinical Medical Assistant
TriHealth
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Prepared and administered medications to alleviate patient symptoms.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Emergency Medical Technician
Ripley Life Squad
12.2022 - 03.2023
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Library Assistant
Union Township Public Library
08.2019 - 09.2022
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Fast Food Crew Member
McDonald’s
07.2017 - 07.2018
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Worked well with teammates and accepted coaching from management team.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
Education
EMT Certification -
Pelham Training
Bloomfield Indiana 10.2022
High School Diploma -
Ripley Union Lewis Huntington
Ripley, OH2021
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Medical terminology understanding
- Documentation proficiency
- Multidisciplinary team collaboration
- Healthcare operations
- Goal setting
- Policy adherence
- Scheduling
- Claims processing
- Insurance practices
- Problem-solving
- Time management
- Multitasking and organization
- Clear communication
- HIPAA compliance
Certification
- (NREMT) National Registry of Emergency Medical Technicians
-(CCMA) Certified Clinical Medical Assistant
- (BLS) Basic Life Support
Timeline
Specialty Care Coordinator
Trihealth
11.2024 - Current
Certified Clinical Medical Assistant
TriHealth
06.2023 - Current
Emergency Medical Technician
Ripley Life Squad
12.2022 - 03.2023
Library Assistant
Union Township Public Library
08.2019 - 09.2022
Fast Food Crew Member
McDonald’s
07.2017 - 07.2018
EMT Certification -
Pelham Training
High School Diploma -
Ripley Union Lewis Huntington
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