Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kian Van Ormer

Phoenix,AZ

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Store Associate

The UPS Store Inc.
Anthem, AZ
10.2023 - Current
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Processed returns and exchanges according to company policy.
  • Performed daily opening and closing procedures for store operation.
  • Answered incoming calls regarding product inquiries or orders.
  • Demonstrated excellent customer service skills at all times.
  • Reconciled daily sales transactions against cash registers totals.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.

Shift Supervisor

CVS Caremark
Anthem , AZ
10.2022 - 10.2023
  • Provided on-the-job training to new staff members.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Resolved customer complaints in a timely manner.
  • Assisted with biweekly shelf maintenance and restocking operations.
  • Ensured regular upkeep of store's garbage and bathrooms on a weekly schedule.

Store Associate

Safeway
Anthem, AZ
07.2022 - 10.2022
  • Ensured the cleanliness and tidiness of the store.
  • Performed daily opening and closing procedures for store operation.
  • Contributed to grocery bagging tasks.
  • Ensured shopping carts were consistently organized

Education

Bachelor of Science - Software Engineering

Grand Canyon University
Phoenix, AZ
05-2028

High School Diploma -

Boulder Creek High School
Anthem, AZ
05-2024

Skills

  • Return processing
  • Customer Service
  • Shipment Processing
  • Product display
  • Payment Processing
  • Customer Assistance

Timeline

Store Associate

The UPS Store Inc.
10.2023 - Current

Shift Supervisor

CVS Caremark
10.2022 - 10.2023

Store Associate

Safeway
07.2022 - 10.2022

Bachelor of Science - Software Engineering

Grand Canyon University

High School Diploma -

Boulder Creek High School
Kian Van Ormer