Kiana Awai
Yakima
Summary
Dynamic professional with a background at Grand Canyon University, adept in customer service and problem-solving. Excelled in creating welcoming environments and fostering educational engagement, demonstrating exceptional verbal communication and attention to detail. Proven track record in team collaboration and efficient time management, enhancing operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Grand Canyon University
12.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Junior Program Development Specialist
Grand Canyon Education
09.2023 - 10.2024
- Led academic tours and educational sessions for prospective students interested in the College of Humanities and Social Sciences at Grand Canyon University.
- Conducted comprehensive outreach to prospective students through appointments via Zoom, phone, in-person, or email.
- Had intentional conversations about humanities and social sciences, sharing about the career opportunities found within the field.
Warehouse Specialist
Ace Hardware
05.2024 - 08.2024
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Use Voice Collect headset to select and stage merchandise for transport, while efficiently fulfilling orders via foot.
- Packaged items for safe shipment and protection from damage in transit.
Childcare Provider
Leap Ahead Child Development Center
06.2022 - 08.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ04-2026
High School Diploma -
East Valley High School
Moxee City, WA06-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Sensitive information handling
Accomplishments
- National Honors Society Board Member
- Student Body Treasurer
- Mr. East Valley Pageant Coordinator - Raising money for Children's Village through Yakima Memorial Foundation
Timeline
Front Desk Receptionist
Grand Canyon University
12.2024 - Current
Warehouse Specialist
Ace Hardware
05.2024 - 08.2024
Junior Program Development Specialist
Grand Canyon Education
09.2023 - 10.2024
Childcare Provider
Leap Ahead Child Development Center
06.2022 - 08.2023
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
East Valley High School
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