Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiana Dang

Beverly,MA

Summary

Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Shift Lead Manager

Soall Bistro
Beverly, Massachusetts
08.2020 - 08.2024
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Trained new employees on procedures, policies, and job functions.
  • Ensured compliance with all safety regulations during shifts.
  • Monitored performance of staff to ensure quality standards were met.
  • Resolved customer complaints in a timely and professional manner.
  • Assisted in the development of short-term goals for each shift.
  • Prepared reports detailing shift activity and presented them to management.
  • Addressed any issues or concerns raised by staff during shifts.
  • Coordinated activities between different departments when necessary.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Directed and led employees and team members on effective operations, methods and procedures.

Inclusion and Diversity Program Manager

Curry College
Milton, Massachusetts
10.2023 - 03.2024
  • Organized events such as workshops, seminars, forums, networking events. to promote diversity awareness.
  • Assisted with recruiting activities such as interviewing candidates from diverse backgrounds.
  • Created presentations about the benefits of an inclusive work environment for leadership teams.
  • Participated in committees focused on improving organizational culture around diversity topics.
  • Provided guidance on addressing unconscious bias in recruitment processes or other areas of operations within the organization.
  • Drafted communications materials such as newsletters, emails, flyers., aimed at educating staff about various aspects of inclusion and diversity programs.

1st Grade Teacher Assistant

Ayers Ryal Side
Beverly, Massachusetts
03.2023 - 04.2023
  • Assisted 1st grade teacher in creating and implementing lesson plans for the classroom.
  • Provided support to students during class activities, helping them stay on task and complete assignments.
  • Monitored student behavior, providing positive reinforcement when appropriate.
  • Helped with grading papers, correcting spelling and grammar mistakes as needed.
  • Assisted teacher with record keeping tasks such as attendance tracking and report card preparation.
  • Gave individual attention to those who needed extra help understanding concepts or completing work assignments.

Education

Some College (No Degree) - Early Childhood Education

Bridgewater State University
Bridgewater, MA

Skills

  • Team Development
  • Team Building
  • Flexible Schedule
  • Relationship Building
  • Energetic and Enthusiastic
  • Verbal and Written Communication
  • Opening and closing procedures

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Timeline

Inclusion and Diversity Program Manager

Curry College
10.2023 - 03.2024

1st Grade Teacher Assistant

Ayers Ryal Side
03.2023 - 04.2023

Shift Lead Manager

Soall Bistro
08.2020 - 08.2024

Some College (No Degree) - Early Childhood Education

Bridgewater State University
Kiana Dang