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Associate Principal Engineer

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Navigating high-stress environments, I excelled in customer service call centers roles such as Southwestern Bell Telephone & Spectrum/Charter Communications just to name a few “where my empathetic approach and active listening significantly enhanced customer satisfaction. Leveraging skills in conflict resolution and call center operations, I consistently outperformed goals, fostering strong relationships and achieving a notable increase in customer loyalty. I pride myself on being a great dedicated asset to any company and being a great communicator and even better listener definitely helps. My great work abilities aren’t limited to just call centers. I have worked at various warehouse corporations as well rendering great teamwork while making sure great
quality product reaches customers.

Creative customer service representative with 5 years of experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possess outstanding customer service skills and innovative decorating techniques.
Knowledgeable and dedicated customer service professional with extensive experience in customer satisfaction. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializing in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in the industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Kiana Frazier

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Customer Service Representative

Service Desk Analyst

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High School Diploma -

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Customer Service Representative

Service Desk Analyst

High School Diploma -

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