Kiana Manuel
Kihei
Summary
Dynamic and results-driven with a strong background in customer service. Skilled in maintaining high standards of cleanliness and organization, ensuring a welcoming environment. Committed to delivering exceptional service and fostering positive relationships.
Overview
2
2
years of professional experience
Work History
Sales Associate
Maalaea Gift Shops
Maalaea
06.2023 - 07.2025
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Greeted customers and provided exceptional customer service.
- Processed transactions quickly and securely.
Spa Attendant
Grand Wailea Resort & Spa
Wailea
03.2024 - 08.2024
- Performed general cleaning duties such as vacuuming, dusting and sanitizing surfaces in the spa area.
- Greeted customers, answered questions, and provided information about services.
- Ensured cleanliness of all equipment and supplies used in lockers and hydrotherapy area.
- Stocked towels, spa slippers, robes and other amenities in the locker rooms.
- Maintained a professional appearance at all times while on duty.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
Associate of Science - Exercise Science
Western Wyoming
Rock Springs, WY05-2026
Skills
- Customer service
- Team collaboration
- Time management
- Flexible schedule
- Positive and professional
- Problem-solving skills
Affiliations
- Collegiate basketball player
- Help coach young basketball players
- Love to crochet
Accomplishments
- Awarded First Team All-Star for High School Basketball
- Honored on the Dean's honor roll for a 3.7 GPA
- Earned a collegiate basketball scholarship
- Earned an Exercise Science scholarship
Timeline
Spa Attendant
Grand Wailea Resort & Spa
03.2024 - 08.2024
Sales Associate
Maalaea Gift Shops
06.2023 - 07.2025
Associate of Science - Exercise Science
Western Wyoming
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FINANCIAL ANALYST at U.S. Department of Education – Federal Student AidFINANCIAL ANALYST at U.S. Department of Education – Federal Student Aid