Kiana Schoenholz
Los Angeles,CA
Summary
Highly motivated and customer-centric professional with a strong passion for delivering exceptional service and creating positive shopping experiences. With a proven track record in the retail industry, I am seeking a position as a team member at Trader Joe's. Possessing a keen eye for quality products and a deep understanding of customer preferences, I am committed to upholding Trader Joe's values and providing outstanding support to customers and fellow team members.
Overview
2
2
years of professional experience
Work History
Sales Representative
Vector Marketing
06.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Head coordinator
Soriel Academy
04.2022 - 05.2022
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Entered data, generated reports, and produced tracking documents.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Prepared agendas and took notes at meetings to archive proceedings.
Clerk
Tempted Apparel
06.2021 - 08.2021
- Helped around the office, mainly production team- organizing and preparing samples for a showing
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
- Monitored office supplies and made arrangements for restocking low-stock items.
- Managed calendars and scheduled appointments to maintain a smooth flow of operations.
Tutor
KoreaTown Youth And Community Center (KYCC)
11.2021 - 05.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Education
P.A -
Oakwood School
Skills
- Strong communication and interpersonal skills, fostering positive relationships with customers and colleagues
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Demonstrated adaptability and flexibility to handle diverse tasks and responsibilities
- Proactive problem-solving skills, ensuring customer satisfaction and resolving issues effectively
- A team player who thrives in a collaborative work environment and contributes to a positive team culture
- Social Perceptiveness
- Educational Opportunities
Languages
Korean
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I’m no longer quite sure what the question is, but I do know that the answer is “Yes.”
Leonard Bernstein
Timeline
Sales Representative
Vector Marketing
06.2023 - Current
Head coordinator
Soriel Academy
04.2022 - 05.2022
Tutor
KoreaTown Youth And Community Center (KYCC)
11.2021 - 05.2022
Clerk
Tempted Apparel
06.2021 - 08.2021
P.A -
Oakwood School
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