Kiana Wall
Orlando,FL
Summary
Dynamic restaurant manager with a proven track record at Raising Cane's, excelling in staff management and customer service. Skilled in training employees and optimizing inventory levels, I foster a productive environment that enhances team performance and resolves conflicts effectively. Committed to delivering exceptional dining experiences and driving operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Raising Cane's
Winter Park, FL
06.2024 - 11.2024
- Organized and delegated tasks to staff members, as well as monitored performance and provided constructive feedback.
- Maintained a high level of customer service by addressing patron complaints promptly and professionally.
Shift Supervisor
Panera Bread
Winter Park, FL
08.2022 - 06.2024
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
Team Leader
Panera Bread
Winter Park, FL
08.2021 - 08.2022
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks
- Created clear roles and responsibilities for each member of the team based on strengths and weaknesses
Education
High School Diploma -
Winter Park High School
Winter Park, FLSkills
- Staff management
- Customer service
- Inventory management
- Employee training
- Sales forecasting
- Conflict resolution
Certification
Servsafe Certification, 12/31/27
Timeline
Restaurant Manager
Raising Cane's
06.2024 - 11.2024
Shift Supervisor
Panera Bread
08.2022 - 06.2024
Team Leader
Panera Bread
08.2021 - 08.2022
High School Diploma -
Winter Park High School