Kiandra Gray
Washington Yu Ying Public Charter School
WASHINGTON
1
Certification
8
years of professional experience
Results-driven professional with expertise in program operations and team leadership. Proven ability to manage diverse educational programs while fostering strong relationships with staff and families, ensuring operational efficiency and student engagement.
Work History
Program Operations
1 Year 1 Month- Manage daily operations for multiple youth camp and after-school programs, ensuring smooth and efficient program execution.
- Coordinate staff schedules and assignments to maintain appropriate coverage and operational efficiency.
- Create and maintain teacher and staff schedules while balancing program needs.
- Serve as the primary point of contact for staff, resolving operational issues and providing day-to-day support.
- Order, track, and manage supplies and inventory to support daily operations.
- Draft and distribute professional communications to staff and families.
- Plan and execute special events, and school-wide activities.
- Lead activities for groups of more than 100 students while maintaining organization, engagement, and safety.
- Facilitate staff reflection meetings and team debriefs to strengthen communication and collaboration.
- Supervise the safety and well-being of more than 200 students.
- Coordinate snack distribution and daily logistics for over 200 students.
- Maintain attendance records, accountability, and daily operational documentation.
On-Call Substitute Teacher
1 Year 2 Months- Provided instructional support across multiple grade levels by stepping into classrooms to ensure continuity of learning.
- Implemented lesson plans and maintained classroom routines in the absence of the regular teacher.
- Adapted quickly to different classrooms, teaching styles, and student needs in a fast-paced environment.
- Maintained a safe, organized, and productive classroom while managing student behavior.
- Collaborated with teachers, administrators, and support staff to ensure smooth daily operations.
- Monitored student attendance and documented classroom activities and any behavioral or academic concerns.
- Built positive relationships with students while maintaining professionalism and school policies.
After School Lead Teacher
2 Years- Led daily after-school programming, supervising students and enhancing instructional activities.
- Coordinated classroom operations and collaborated with staff to foster a positive learning environment.
- Built strong relationships with students, families, and faculty through effective communication strategies.
Teacher Assistant
1 Year- Assisted lead teacher in developing and implementing engaging lesson plans for diverse learning styles.
- Supported classroom management by promoting positive behavior and fostering a safe learning environment.
- Facilitated daily activities, encouraging social interaction and collaboration among children.
- Monitored student progress, providing feedback to enhance individual development and learning outcomes.
- Organized educational materials, ensuring resources were readily available for effective lesson delivery.
- Contributed to curriculum improvement initiatives by suggesting innovative teaching methods based on student feedback.
The Children's Guild | Chillum, MD
1 Year 9 Months- Facilitated classroom instruction for students with special needs, enhancing learning engagement.
- Coordinated communication between teachers, staff, and families to ensure alignment on student progress.
- Streamlined classroom scheduling and daily operations to optimize learning environments.
- Assisted with classroom scheduling and daily operations.
Pro Desk Associate
1 Year 8 Months- Managed customer inquiries, providing accurate product information and troubleshooting assistance.
- Developed streamlined processes for checkout operations, improving efficiency during peak hours.
- Implemented inventory management practices, enhancing stock accuracy and reducing discrepancies.
- Trained new associates on store procedures and operational standards, fostering a collaborative environment.
- managed budgets
Front Desk Care Advisor
2 Years 10 Months- Managed front desk operations in a fast-paced business environment.
- Answered incoming phone calls and responded to customer inquiries.
- Processed customer orders and payments.
- Organized files, maintained records, and prepared business correspondence.
- Managed email communication and coordinated customer follow-up.
- Developed personalized wellness plans in collaboration with clients to achieve individual goals.
- Utilized customer relationship management software to track client progress and engagement.
Education
High School Diploma
Associates - Education
Skills
Administrative Support
Office Operations
Calendar & Schedule Management
Staff Coordination
Event Planning & Logistics
Operations Management
Inventory Management & Purchasing
Customer Service
Data Entry
Microsoft Excel
Microsoft Word
Microsoft Outlook
Google Workspace
Professional Written Communication
Team Leadership
Problem Solving
Time Management
Organizational Skills
Recordkeeping
Family & Client Relations
Multitasking
Certification
90-Hour Early Childhood Education Certification
Timeline
Program Operations
Washington Yu Ying Public Charter School
07.2025 - CurrentRead More
On-Call Substitute Teacher
Washington Yu Ying Public Charter School
06.2025 - CurrentRead More
After School Lead Teacher
Washington Yu Ying Public Charter School
08.2024 - CurrentRead More
Teacher Assistant
GLP Daycare Center
08.2023 - 08.2024Read More
The Children's Guild | Chillum, MD
The Children's Guild
01.2022 - 10.2023Read More
Pro Desk Associate
Home Depot
04.2021 - 12.2022Read More
Front Desk Care Advisor
Elite Bodies
04.2018 - 02.2021Read More
University of District of Colombia
Associates from Education
Read More
Paint Branch Hs
High School Diploma
Read More
additional qualifications
- Over 130 hours of community service.
- Strong leadership and team-building skills.
- Excellent verbal and written communication.
- Able to manage multiple priorities in fast-paced environments.
- Dependable, organized, and detail-oriented.
- Experienced working with diverse populations, including students with special needs.