Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kianna Garrett

Camden,NJ

Summary

Driven junior at Rowan University, pursuing a degree in Writing Arts with a passion for storytelling and editing. Experienced in both classroom management and customer service, with a proven ability to foster positive learning environments and enhance customer engagement. Excelled at ESS through effective instructional skills and at Ross Dress for Less by delivering exceptional customer service, resulting in high levels of repeat requests and loyalty.

Skilled in problem-solving, teamwork, and relationship building, with a diverse range of practical experiences, including cash handling, stocking, childcare, and writing. A fast learner eager to embrace new challenges and apply transferable skills to roles aligned with long-term career goals. Open to opportunities that contribute to professional growth and financial needs, while advancing toward a career in writing and editing.

Overview

1
1
year of professional experience

Work History

Substitute Teacher

ESS
07.2024 - 11.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering positive learning atmosphere's conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.

Sales Associate

Ross Dress for Less
10.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Writing Arts/Creative Writing

Rowan University
Glassboro, NJ
05-2026

High School Diploma -

Brimm Medical Arts High School
Camden, NJ
06-2022

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Creative writing expertise
  • Writing features
  • Time management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Goal oriented
  • Outgoing personality
  • Listening Skills

Interests

  • Blogging
  • I have a passion for photography and editing photos
  • Crafting and DIY Projects
  • Drawing and Painting
  • Photography
  • Creative Writing
  • Editing

Timeline

Substitute Teacher

ESS
07.2024 - 11.2024

Sales Associate

Ross Dress for Less
10.2023 - 02.2024

No Degree - Writing Arts/Creative Writing

Rowan University

High School Diploma -

Brimm Medical Arts High School
Kianna Garrett