Kiara Bacon
Goodlettsville,TN
Summary
Dynamic Program Coordinator with a proven track record at Healing Arts Project Inc, excelling in program management and strategic planning. Demonstrated ability to foster team collaboration and enhance program reach through strategic partnerships. Skilled in office administration and project coordination, with a proactive mindset that drives success and boosts participant engagement.
Overview
13
13
years of professional experience
Work History
Program Coordinator
Healing Arts Project Inc
02.2023 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Designed program implementation and maintenance plan.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
Correctional Officer
Tennessee Department Of Corrections
01.2016 - 02.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Administrative Assistant
Benchmark Human Services
05.2012 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Esthetician - Esthetics
Aveda Art & Science Institute
Franklin07.2022
Diploma -
Whites Creek High School
Whites Creek, TN05.2010
Skills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Project coordination
- Generating schedules
- Scheduling proficiency
- Standard operating procedures
- Team oversight
Timeline
Program Coordinator
Healing Arts Project Inc
02.2023 - Current
Correctional Officer
Tennessee Department Of Corrections
01.2016 - 02.2023
Administrative Assistant
Benchmark Human Services
05.2012 - 12.2015
Esthetician - Esthetics
Aveda Art & Science Institute
Diploma -
Whites Creek High School
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