KIARA BERMUDEZ
Kissimmee,FL
Summary
Skilled sales associate with 1+ experience. I do speak two languages; English and Spanish fluently. I have skilled in cashier, customer service, sales. My strengths are communicating with people and giving them the best customer service possible. My goals is always have the customer happy.
Overview
9
9
years of professional experience
Work History
Call Center Representative
Department of Children and Family Services
07.2024 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Flight Attendant
Frontier Airlines
05.2019 - Current
Passenger Service Agent
Menzies Aviation
05.2018 - 05.2019
Food Server
SeaWorld
02.2017 - 06.2018
- Cashier, food attendant, prepare foods.
Gap Sales Associate
GAP Inc.
10.2016 - 01.2018
- Cashier, sales associate, customer service
Sales Associate
Sunglasses Hut
11.2017 - 12.2017
- Make sales, cashier, customer services.
Front Desk Receptionist
B.A roofing and services
04.2016 - 09.2017
- Microsoft experience, customer service experience, answered calls.
Sales Associate
SeaWorld orlando
04.2016 - 08.2016
- Merchandising, stocking, helping customers.
Education
High school or equivalent - General studies
Poinciana High School
Orlando, FLSkills
- Customer Service (2 years)
- Cashier (2 years)
- Loss Prevention (Less than 1 year)
- Microsoft office (2 years)
- Call center rep
Timeline
Call Center Representative
Department of Children and Family Services
07.2024 - Current
Flight Attendant
Frontier Airlines
05.2019 - Current
Passenger Service Agent
Menzies Aviation
05.2018 - 05.2019
Sales Associate
Sunglasses Hut
11.2017 - 12.2017
Food Server
SeaWorld
02.2017 - 06.2018
Gap Sales Associate
GAP Inc.
10.2016 - 01.2018
Front Desk Receptionist
B.A roofing and services
04.2016 - 09.2017
Sales Associate
SeaWorld orlando
04.2016 - 08.2016
High school or equivalent - General studies
Poinciana High School
Similar Profiles
Kaacia McdonaldKaacia Mcdonald
Eligibility Specialist 1 at Department of Children and Family ServicesEligibility Specialist 1 at Department of Children and Family Services
Catherine BertholfCatherine Bertholf
Child Welfare - Foster Care Caseworker at Department of Children and Family ServicesChild Welfare - Foster Care Caseworker at Department of Children and Family Services
Jake TerryJake Terry
Deputy Communications Director at Louisiana Department of Children and Family ServicesDeputy Communications Director at Louisiana Department of Children and Family Services
Nycole HughesNycole Hughes
Kinship Navigator Program Liaison at Department of Children and Family ServicesKinship Navigator Program Liaison at Department of Children and Family Services
SANDRA DELGADOSANDRA DELGADO
Customer Service Representative at GuidehealthCustomer Service Representative at Guidehealth