Skilled sales associate with 1+ experience. I do speak two languages; English and Spanish fluently. I have skilled in cashier, customer service, sales. My strengths are communicating with people and giving them the best customer service possible. My goals is always have the customer happy.
Overview
9
9
years of professional experience
Work History
Call Center Representative
Department of Children and Family Services
Orlando Florida
07.2024 - Current
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Flight Attendant
Frontier Airlines
05.2019 - Current
Passenger Service Agent
Menzies Aviation
Orlando, FL
05.2018 - 05.2019
Food Server
SeaWorld
Orlando, FL
02.2017 - 06.2018
Cashier, food attendant, prepare foods.
Gap Sales Associate
GAP Inc.
Orlando, FL
10.2016 - 01.2018
Cashier, sales associate, customer service
Sales Associate
Sunglasses Hut
Orlando, FL
11.2017 - 12.2017
Make sales, cashier, customer services.
Front Desk Receptionist
B.A roofing and services
04.2016 - 09.2017
Microsoft experience, customer service experience, answered calls.