Kiara Davis
Columbus,GA
Summary
Dynamic and results-driven professional with extensive experience in customer service at Wendy's. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Recognized for maintaining high cleanliness standards and fostering team collaboration, ensuring efficient operations and a welcoming environment. Committed to delivering excellence in every interaction.
Overview
2025
2025
years of professional experience
Work History
Cashier
Wendy's
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers with menu selections and answered inquiries promptly.
- Handled cash drawers accurately, ensuring balanced registers at end of shifts.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Family Dollar
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with menu selections and dietary inquiries.
- Maintained cleanliness and organization of work area throughout shifts.
- Handled cash, credit, and debit transactions accurately under pressure.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Collaborated with team members to ensure timely service during peak hours.
Housekeeping
Marriott Hotel
10.2023 - 04.2024
- Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
- Assisted housekeeping staff in completing tasks efficiently, contributing to a well-maintained hotel environment.
- Collaborated with housekeeping staff to ensure timely room turnover for incoming guests.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness, elevating customer satisfaction levels.
- Assisted with daily tasks, such as errands or light housekeeping, for clients'' convenience and comfort.
- Assisted with light housekeeping duties as well as running errands.
- Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal cleanliness.
- Maintained a clean and organized workspace by enforcing strict housekeeping protocols among team members.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Maintained cleanliness standards throughout the hostel by overseeing housekeeping tasks and quality control checks.
Education
GED -
Kendrick High School
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Customer service excellence
Money handling
Team collaboration
Cash register operation
Order taking
Payment processing
Product restocking
Refunds and exchanges
Complex Problem-solving
Cash drawer balancing
Refund handling
Guest inquiries
Order packaging
Timeline
Housekeeping
Marriott Hotel
10.2023 - 04.2024
Cashier
Wendy's
Cashier
Family Dollar
GED -
Kendrick High School