Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kiara Hammond

Pontiac

Summary

Proactive professional experienced in retail and hospitality. Skilled in relationship building and listening skills. with a track record of optimizing customer interactions and driving sales through effective teamwork and communication,making sure whoever may enter my work place needs get met and they leave happy and with had having a good experience.

Overview

3
3
years of professional experience

Work History

Sales Associate

Dicks Sporing Goods
Auburn Hills, MI
11.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience,trying my best to get them exactly what they came in looking for.
  • Maintained knowledge of sales promotions and seasonal inventory to drive sales, also helping to try to sell credit cards.
  • Collaborated with team members to achieve daily store goals and objectives.
  • Demonstrated product features and benefits, increasing customer engagement.
  • Organized displays to optimize product visibility and accessibility.
  • Organized racks and shelves to maintain store visual appeal.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked back stock and if any other stores have it near by.
  • helped customers do easy online orders.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Worked and helped my teammates in other departments that may need extra help in.
  • Collaborated and talked with consumers to help them find gifts.

Host

Buddy's Pizza
Auburn Hills, MI
09.2023 - 09.2025
  • Greeted the Guest with a welcoming smile and then, seated guests ensuring prompt service and a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow,making sure everything ran smoothly.
  • Assisted in training new hosts on procedures and customer service standards.
  • Communicated with kitchen staff to coordinate orders and special requests efficiently.
  • Handled any guest complaints,providing the best solution i could, or communicating with my boss if it was something pass my handling.
  • Maintained cleanliness of front-of-house areas, contributing to overall dining experience.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • communicated with the servers making sure everything was communicated and understood.
  • Monitored wait times, informing guests promptly to manage expectations effectively.

Education

High School Diploma -

Avondale High School
Auburn Hills, MI
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • empathetic
  • Excellent people skills
  • Relationship building
  • Listening skills

Interests

I have always been interested in doing something that just helps others, I want to be able to make a impact in others life's even if it may be small I have always been intrigued with the medical filed and want to get my foot into the door and see the many different rolls and jobs there are, expand my horizon and knowledge I am right now very interested in sonography and majoring in it staring in the fall Im interested in medicine and helping and bettering others well being

Timeline

Sales Associate

Dicks Sporing Goods
11.2025 - Current

Host

Buddy's Pizza
09.2023 - 09.2025

High School Diploma -

Avondale High School