Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kiara Martinez

Stamford,CT

Summary

Dedicated Pharmacy Technician at CVS Pharmacy with expertise in drug safety and billing support. Proven ability to enhance patient care through effective communication and problem-solving skills. Committed to maintaining FDA compliance and ensuring accurate medication orders, contributing to a streamlined pharmacy operation and improved patient outcomes.


Experienced professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
03.2021 - Current
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

CNA Student

Stamford Health
01.2019 - 03.2021
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Radiology Receptionist

Stamford Health
03.2018 - 03.2021
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

Bachelor of Arts - Psychology

University of Connecticut
Storrs, CT
05-2026

High School Diploma -

J.M. Wright Technical High School
Stamford, CT
06-2021

Skills

  • Billing support
  • Drug utilization review
  • Proper labeling
  • FDA compliance
  • Drug safety
  • Interpreting and processing medication orders
  • Answering customer questions
  • Team collaboration
  • Problem-solving skills
  • Personal care assistance
  • Patient safety
  • Basic life support

Certification

  • Certified Pharmacy Technician, CVS pharmacy - [2021-present]
  • CNA - Certified Nursing Assistant [2020-2022]


Timeline

Pharmacy Technician

CVS Pharmacy
03.2021 - Current

CNA Student

Stamford Health
01.2019 - 03.2021

Radiology Receptionist

Stamford Health
03.2018 - 03.2021

Bachelor of Arts - Psychology

University of Connecticut

High School Diploma -

J.M. Wright Technical High School

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Kiara Martinez