Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KIARA ORTEGA

New York,New York

Summary

I am a dedicated team player who thrives in collaborative environments and consistently goes above and beyond to support my colleagues. My passion lies in helping others succeed while actively contributing to our shared objectives.
Key Strengths
Team Collaboration: I believe in the power of teamwork and am always ready to lend a hand to ensure our collective success. I value open communication and mutual support among team members.
Growth Mindset: I am committed to continuous learning and professional development within the company. I see every challenge as an opportunity to expand my skills and contribute more effectively to our organization.
Goal-Oriented: I am focused on achieving both individual and team goals, approaching each task with determination and attention to detail. I take pride in delivering quality results that meet or exceed expectations.
Reliability: I am dedicated to completing tasks to the best of my ability and ensuring that all responsibilities are fulfilled with care and precision. My colleagues can count on me to deliver consistent, high-quality work.
Professional Approach
I strive to create a positive work environment where everyone can thrive. Whether it's mentoring new team members, taking on additional responsibilities, or finding innovative solutions to challenges, I am always looking for ways to add value to our team and organization.

Overview

5
5
years of professional experience

Work History

Career Service Coordinator

NADAP
08.2023 - Current
  • Developed comprehensive service plans for program participants within two-week timeframes, incorporating individual strengths, interests, preferences, and identified needs
  • Conducted thorough one-on-one client interviews to assess work history, employment barriers, criminal background, personal circumstances, and living situations
  • Identified potential barriers and issues that could impact participant success, recommending clients for additional HRA evaluation when necessary
  • Maintained accurate documentation and workflow management through computer-based programs, utilizing essential software and technology skills
  • Facilitated participant placement into Career Advance, Career Education Services, and other HRA programs and services
  • Provided ongoing client support through periodic check-ins and follow-up services for referred participants
  • Revised and updated service plans as needed to ensure participant compliance and program effectiveness
  • Collaborated with HRA centers and other service providers to coordinate comprehensive support for program participants

Orientation Facilitator

NADAP
03.2020 - 06.2021
  • Facilitated & coordinated introductory orientation for CareerCompass participants referred by HRA (Human Resource Administration).
  • Administered and scored several diagnostic and assessment tests such as TABE, BEST, and SABE.
  • Attended staff development meetings and recorded minutes while relaying key information via liaisons to different departments.
  • Collaborate with Directors to design a streamlined documentation process that supports individual participant achievement through intake assessments.
  • Educated participants on techniques that ensured a successful work search by conducting job readiness/self-assessment workshops and provided an interactive environment for questions.
  • Managed online resources, answered calls, and responded to, as well as relayed internal emails to staff.

Education

High School Diploma -

Cascades HS
01.2008

Skills

  • Proficient in Microsoft Office Word, Excel, Outlook, Teams & PowerPoint
  • Excellent client support services
  • Ability to prioritize and remain focused on the essence of an issue
  • Skilled at learning new concepts quickly while working well under pressure
  • Fluent in speaking English & Spanish
  • Vocational guidance
  • Effective listening
  • Vocational planning
  • Employment opportunities
  • Outreach programs

Languages

Spanish
Full Professional

Timeline

Career Service Coordinator

NADAP
08.2023 - Current

Orientation Facilitator

NADAP
03.2020 - 06.2021

High School Diploma -

Cascades HS