Kiara Price-Vanpelt
East Orange,NJ
Summary
Dynamic Associate Banker from JPMorgan Chase, looking to secure a position as a Senior Administration Assistant. I am adept in customer service management and organizational leadership. Proven track record in fostering collaboration, managing escalations with professionalism, and driving banking goals.
Overview
6
6
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Montclair, NJ
10.2018 - Current
- Engage clients in the branch by managing lobby traffic, checking clients into the waiting queue, and scheduling or canceling meetings.
- Proactively assist clients with benefits and solutions that help them meet their banking goals.
- Participates in team meetings to discuss performance metrics, and strategies for improvement.
- Train and coach less-experienced team members in procedures, compliance standards, and performance strategies, fostering a knowledgeable workforce and a positive work environment.
- Manage escalations with polite service, knowledgeable support, and unsurpassed professionalism to satisfy needs and protect the bank's reputation.
- Daily engagement with the management team to execute branch activities and prioritize key tasks.
Education
High School Diploma -
Essex County Vocational Technical School
Newark, NJ06-2018
Skills
- Customer service management
- Organizational leadership
- Schedule management
- Facilitate team collaboration
- Effective Prioritization
- Strong Communication
Timeline
Associate Banker
JPMorgan Chase
10.2018 - Current
High School Diploma -
Essex County Vocational Technical School