Summary
Overview
Work History
Education
Skills
Community Service
Awards
Timeline
Generic

Kiara Reid

Lewisville,TX

Summary

Experienced in a fast-paced service environment, that allowed me to developed effective communication and problem-solving abilities. As a compassionate and detail-oriented professional, my commitment lies in delivering exceptional customer service and patient care. Throughout my career, I've successfully managed and resolved customer inquiries efficiently and effectively, a proven by my track record. Now, looking to transition into a new field that will allow me to leverage these skills to enhance great team performance and drive customer satisfaction 100%

Overview

3
3
years of professional experience

Work History

Sales Associate

Tommy Bahama
08.2024 - Current
  • Provided exceptional customer service, assisting customers with product selection, offering product information, and addressing customer needs to enhance their shopping experience within a timely manner.
  • Managed point-of-sale transactions, processed payments accurately, and maintained accuracy in record keeping
  • Maintained a clean and organized store environment, restocking merchandise and ensuring product displays were appealing and up to date
  • Worked collaboratively with team members to meet sales targets 100% and improve store operations
  • Built rapport with customers to encourage repeat business and contributed to a positive brand image

Intern

Gateway Church
05.2024 - 07.2024
  • Assisted families in crisis by reviewing intake forms and connecting them to resources, demonstrating strong communication and problem-solving skills while obtaining 100% satisfaction
  • Coordinated and prepared materials for educational classes, ensuring efficient class operations and materials management
  • Facilitated small group discussions, ensuring that all participants were engaged and had their needs addressed
  • Conducted a program evaluation to analyze staff application of principles, highlighting organizational and analytical skills

Receptionist

Appliance Rescue Service
05.2022 - 07.2024
  • Provided exceptional customer service, managing multiple tasks while ensuring timely and accurate completion of tasks 100%
  • Answered inbound calls, assisted customers with inquiries, and scheduled appointments
  • Maintained and updated customer information in computer databases, ensuring accurate data entry
  • Efficiently scheduled appointments, ensured accurate data entry, and maintained up-to-date patient/customer records
  • Handled customer concerns and resolved issues with professionalism, contributing to high levels of customer satisfaction
  • Processed payments and issued receipts
  • Managed multiple customer interactions in a fast-paced environment while maintaining a high standard of service and professionalism

Education

B.S. - Human Development and Family Science

University of North Texas
Denton, TX
12.2024

Skills

  • Customer Service
  • Communication Skills
  • Time Management
  • Telephone skills
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking
  • Organization
  • Data Entry
  • Record Keeping
  • Ethical Judgement and Professionalism
  • Problem-solving skills

Community Service

Gateway Church, Children’s Minister, 2020-10, 2022-08, Created lesson plans and taught faith-based curriculum to over80 students weekly, ensuring clarity and engagement in the learning process., Developed a safe and positive environment, fostering trust and building strong relationships with children and parents., Led small group facilitation, building a sense of community and addressing individual needs.

Awards

Dean’s List Spring2022-Fall2024, President’s List Spring2022-Fall2024, National Honor Society2017-2021, Leadership and Engagement Achievements of Distinction Award2021

Timeline

Sales Associate

Tommy Bahama
08.2024 - Current

Intern

Gateway Church
05.2024 - 07.2024

Receptionist

Appliance Rescue Service
05.2022 - 07.2024

B.S. - Human Development and Family Science

University of North Texas

Similar Profiles

CREATE PROFILE
Kiara Reid