Kiara Tamanini
East Weymouth,MA
Summary
Dedicated Service Specialist bringing resourcefulness and strong customer service background combined with exceptional organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction in any career background.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Specialist
Ecolab
Weymouth, MA
11.2023 - Current
- Organized daily work schedule to ensure efficient use of time while adhering to company policies and procedures.
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
General Manager
Bruegger's Bagels
Milton, MA
11.2021 - 11.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Crew Member
McDonald's
Braintree, MA
10.2016 - 01.2020
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
Bachelor of Science - Business Management
Bridgewater State University
Bridgewater12-2023
Skills
- Client Retention Strategies
- Product Knowledge
- Complaint resolution
- Data Collection
Affiliations
- Volunteer at Quincy Animal Shelter
Certification
- Commercial Applicators License
- ServSafe Certified
- CPR/First Aid Certified
Timeline
Service Specialist
Ecolab
11.2023 - Current
General Manager
Bruegger's Bagels
11.2021 - 11.2023
Crew Member
McDonald's
10.2016 - 01.2020
Bachelor of Science - Business Management
Bridgewater State University
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