Kiara Thomas

Cook

• Analyzed customer feedback data to identify areas for improvement in service quality.
• Coordinated inventory management processes, ensuring optimal stock levels and timely replenishment.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Delivered accurate food orders to customers in a timely manner.
• Supported training efforts for new carhop servers on operational procedures.
• Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Prepared meals efficiently under time constraints for timely service during peak hours.

• Delivered prompt and accurate food service to customers in a fast-paced environment.
• Maintained cleanliness of dining and service areas, ensuring compliance with health standards.
• Assisted in training new team members on menu items and customer service protocols.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
• Handled cash transactions accurately, processing payments efficiently at drive-thru window.
• Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
• Answered guest questions and promoted special products.

• Monitored premises to ensure safety and security of personnel and property.
• Conducted regular patrols to detect and prevent unauthorized access or breaches.
• Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
• Maintained accurate logs of daily activities, incidents, and visitor access for reporting purposes.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.

• Operated assembly line machinery to maintain efficient production flow.
• Collaborated with team members to troubleshoot equipment malfunctions and improve workflow.
• Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
• Performed visual and functional inspection of components to determine quality and identify defects.
• Boxed, labeled, and transported items to support assembly operations.
• Proved successful working within tight deadlines and a fast-paced environment.

• Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
• Utilized housekeeping equipment and cleaning supplies effectively for efficient room turnover.
• Reported maintenance issues promptly to enhance guest experience and facility upkeep.
• Assisted in training new staff on cleaning protocols and safety procedures.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Verified cleanliness and organization of storage areas and carts.

• Assisted in maintaining cleanliness and organization of work area.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Collaborated with team members to ensure smooth operation during peak hours.
• Handled cash registers accurately, ensuring proper cash management practices.
• Adapted to changing menu items and promotions with ease, ensuring accurate information delivery to customers.
• Trained new staff on cash register operations and customer service protocols.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Served food and beverages promptly with focused attention to customer needs.