Kiara M. Gilbert
Malone,NY
Summary
College freshman pursuing doctoral degree in pharmacy. Highly motivated and positive individual with great organizational and communication skills. Extensive customer service experience and efficient problem solver.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Adirondack Medical Center
08.2022 - 07.2023
- Provided customer service for patients registering for lab work, endoscopy, obstetrics and gynecology, and radiology appointments
- Pre-registered patients for upcoming physical theory and oncology appointments
- Regularly assisted the emergency room triage nurse with patient registration
- Ran papers, patient stickers, and in-patient wristbands to the designated nurses on the in-patient floors
Health Screener
Adirondack Medical Center
07.2022 - 08.2022
- Screened incoming patients for symptoms of the coronavirus
- Assisted main registration with hospital wide intercom calls
- Was a smiling face for those visiting loved ones in the hospital
Small Business Associate
Jackson And Callie
10.2020 - 06.2022
- Provided customer service, supported business owner, assisted with store inventory, operated cash register, provided recommendations to customers based on their needs.
Education
Doctor of Pharmacy - Chemistry
Albany College of Pharmacy And Health Sciences
05.2029
NYS Advanced Regents Diploma/Mastery in Science -
Saranac Central High School
06.2023
Skills
- HIPAA Compliance
- Patient Registration
- Customer Service
- Appointment Scheduling
- Registration and Admissions
- Patient Confidentiality
Timeline
Patient Access Representative
Adirondack Medical Center
08.2022 - 07.2023
Health Screener
Adirondack Medical Center
07.2022 - 08.2022
Small Business Associate
Jackson And Callie
10.2020 - 06.2022
Doctor of Pharmacy - Chemistry
Albany College of Pharmacy And Health Sciences
NYS Advanced Regents Diploma/Mastery in Science -
Saranac Central High School
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