Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Kiarah Fabre Goings

Kiarah Fabre Goings

Marietta

Summary

Authorized to work in the US for any employer Industrious Guest Services Agent adept in expedient complaint resolution through tactful and diplomatic communication combined with resourceful problem-solving. Driven to promote guest satisfaction by going above and beyond to meet needs and exceed expectations.

Overview

8
8
years of professional experience

Work History

Merchandising Coordinator

TJ Maxx & Homegoods
03.2017 - Current
  • As a merchandise coordinator my duties included supervising associates throughout the Store,and give help and support any where needed
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Collaborated with sales team to identify and fulfill customer needs.

Guest Service Agent

Unifi/Spirit
05.2021 - 05.2023
  • Check-in Guests,Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations,help Guest with new and existing reservations, assign seats and issue boarding passes,manage gate operations and flight close-outs,organize the safe loading and unloading of our customers on and off the aircraft.
  • Maintained consistent positive customer feedback.

Interprete

TBI Airport Management
09.2020 - 01.2021
  • International Services, provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex ,assist federal agents during routine inspection of international passengers, explain Federal Inspection procedures to international passengers and assist them with their travel documents,translation/interpretation of correspondence.

home health care provider

Prive
08.2015 - 03.2017
  • Working in disabled clients home
  • Responsible for planning all client activities, meals, shopping and health care visits
  • Also responsible for ensuring client gets all medication and other miscellaneous tasks as they arise.

Education

Associate's degree - Fine Arts

Universidad Nacional Pedro Henríquez Ureña

Skills

  • Online and call center experience
  • Interpretation
  • Computer Skills
  • Guest Complaint Resolution
  • Guest Conflict Resolution
  • Translation
  • Guest Services
  • Guest Service and Assistance
  • Guest Check-In
  • Cash Register Operations
  • Reservation Processing
  • Listening Skills
  • Payment Collection
  • Inventory Merchandising
  • Store Maintenance
  • Microsoft Excel
  • Window Displays
  • Markdown Procedures
  • Credit Card Applications
  • Merchandising Operations
  • Floor Set Design
  • Fashion Industry Knowledge
  • Critical Thinking
  • Customer Inquiries
  • Delivery Schedules
  • Credit Card Transaction Processing
  • Customer Relationship Management
  • Operational Efficiency
  • Company Standards
  • Store Management

Languages

French
Native or Bilingual
Spanish
Full Professional
C

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Guest Service Agent

Unifi/Spirit
05.2021 - 05.2023

Interprete

TBI Airport Management
09.2020 - 01.2021

Merchandising Coordinator

TJ Maxx & Homegoods
03.2017 - Current

home health care provider

Prive
08.2015 - 03.2017

Associate's degree - Fine Arts

Universidad Nacional Pedro Henríquez Ureña

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Kiarah Fabre Goings