Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kiarame Alford

San Antonio,TX

Summary

I am a diligent and dedicated professional who places a strong emphasis on delivering exceptional customer service. My ability to adapt swiftly to various work environments underscores my versatility. I hold the comfort and sense of camaraderie within a team in high regard and understand its importance in achieving collective success. Moreover, I am deeply committed to continuous learning and personal growth, recognizing its pivotal role in both personal and professional development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Goodwill Store
02.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sales Associate

Burlington
08.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.


Front of House Team Member

Panda Express
07.2021 - 05.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Education

High School Diploma -

Veterans Memorial High School
San Antonio, TX
05.2023

Skills

  • Customer Service
  • Issue Resolution
  • Merchandise Packaging
  • Cooperative Attitude
  • Cash Register Systems
  • Hospitality and Accommodation
  • Goal-Setting and Achievement

Certification

  • Certified Microsoft Specialist, MIcrosoft Word - 2023

Timeline

Cashier

Goodwill Store
02.2023 - Current

Sales Associate

Burlington
08.2022 - 11.2022

Front of House Team Member

Panda Express
07.2021 - 05.2022

High School Diploma -

Veterans Memorial High School

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Kiarame Alford