Kiarra Elliot
Beaumont,TX
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and sales at The Dapper @ ParkPlace by leveraging my expertise in liquor, beer, and wine, alongside an outgoing personality. Trained new hires, effectively boosting team performance and maintaining a clean, compliant workspace. Demonstrated exceptional multitasking and customer service skills, driving revenue growth through strategic upselling.
Overview
3
3
years of professional experience
Work History
Bartender, Server
Tederal Jefferson
2905 Arkansas Blvd, Texarkana Tx
08.2021 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
No Degree -
Texas High School
Texarkana, TXSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Patience and Tolerance
- Cleanliness and hygiene
- Complex Problem-Solving
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Menu Memorization
- Hospitality service expertise
- Food Service
- New Hire Training
Timeline
Bartender, Server
Tederal Jefferson
08.2021 - 08.2024
No Degree -
Texas High School