Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 10 years of experience. Detailed and organized Ticket Agent. Demonstrated proficiency administrative office functions and strong team contribution. Effective communicator recognized by superiors and customers for consistently exceeding service expectations. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.