Kidus Yohannes
Alexandria,VA
Summary
Motivated and hands-on candidate pursuing a plumbing apprenticeship, with a strong foundation in mechanical troubleshooting, safety awareness, and customer-focused service. Experienced in fast-paced, physically demanding roles, and known for reliability, attention to detail, and willingness to learn. Brings practical technical skills, problem-solving ability, and a strong work ethic to support licensed plumbers, and develop into a skilled trades professional.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Food Delivery Driver
Uber
Alexandria , VA
10.2023 - Current
- Communicated effectively with customers to confirm orders and delivery details.
- Provided feedback to improve delivery processes and customer experience.
- Carried food in insulated bags to maintain hot or cold temperature.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Navigated routes using GPS applications for optimal delivery efficiency.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
Warehouse Associate
Amazon
Manassas, Virginia
02.2021 - 10.2021
- Operated material handling equipment to move products within the warehouse.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Moved large, bulky items manually or with pallet jacks.
- Labeled merchandise to prepare for loading and shipment to customers.
- Assisted in training new associates on safety protocols and operational procedures.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Education
A.A.S - Air Conditioning And Refrigeration
Northern Virginia Community College
Annandale, VA12-2027
Skills
- Customer service
- Effective communication
- Adaptability
- Dependable and reliable
- Heavy lifting
Certification
CompTIA Network+
Timeline
Food Delivery Driver
Uber
10.2023 - Current
Warehouse Associate
Amazon
02.2021 - 10.2021
A.A.S - Air Conditioning And Refrigeration
Northern Virginia Community College