Kiel Wilson
Columbia,South Carolina
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Assured to contribute to team success and achieve positive results. Ready to handle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Operations Associate
JCPenney
08.2025 - Current
- Assisted in picking and shipping online or pickup orders
- Streamlined inventory management processes, ensuring accurate stock levels and reducing discrepancies.
- Trained new team members on operational procedures and safety protocols to enhance workplace efficiency.
- Coordinated merchandise displays in-store, improving product visibility and customer engagement.
- Followed shipping and receiving procedures for goods and materials.
- Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
- Maintained and prioritized the to-do list and followed up to complete tasks on time.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Delivery Driver
DoorDash
01.2021 - 08.2025
- Successfully delivered food and retail items while supporting high customer satisfaction.
- Maintained a customer satisfaction rating of 4.5 out of 5 by consistently delivering orders and ensuring accuracy.
- Ability to multitask and handle different customer orders at the same time while maintaining a sanitary environment.
Stock Associate
TJ Maxx, TJX Companies
05.2021 - 08.2021
- Collaborated with team members to effectively receive and process merchandise shipments.
- Maintained a clean and organized stock room to ensure efficient inventory management and easy access to merchandise.
- Assisted customers with locating merchandise in the store.
- Restocked merchandise and kept a visually appealing sales floor.
- Monitored product expiration dates and ensured timely markdowns for clearance items.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
Cashier
Neptune Island Waterpark
05.2019 - 08.2020
- Handle cash transactions and provide excellent customer service by assisting guests with their needs and inquiries.
- Provided exceptional customer service to enhance the overall guest experience and always ensure satisfaction.
- Maintained accurate cash drawers and process transactions efficiently.
- Promoted and upheld additional productions or services to guest during cash transactions.
- Processed credit and debit card payments accurately and securely to ensure the confidentiality of the customer’s information.
Intern
Business Navigation, City of Hartsville
03.2020 - 05.2020
- Filed documents, spoke with city officials, and completed computer tasks.
- Gained personal connections with city officials and learned the professional dress code, along with communication in a business environment.
- Assisted in researching diverse topics relating to the city of Hartsville’s initiatives and events.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
High School Diploma -
Hartsville High School
Hartsville, SC06-2020
Some College - Political Science
Newberry College
Newberry, SC06-2024
Skills
- Customer service
- Verbal and written communication
- Deadline management
- Team support
- Freight handling
- Reliability
Timeline
Operations Associate
JCPenney
08.2025 - Current
Stock Associate
TJ Maxx, TJX Companies
05.2021 - 08.2021
Delivery Driver
DoorDash
01.2021 - 08.2025
Intern
Business Navigation, City of Hartsville
03.2020 - 05.2020
Cashier
Neptune Island Waterpark
05.2019 - 08.2020
High School Diploma -
Hartsville High School
Some College - Political Science
Newberry College