Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Kiely Reed

Caldwell,ID

Summary

Adept at juggling multiple tasks, I enhanced customer satisfaction at Longhorn Steakhouse by seamlessly integrating strong multitasking with warm, interactive communication. My commitment to safe food handling and fostering positive relationships contributed to a welcoming dining experience, showcasing my ability to elevate service standards while maintaining a clean environment.

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Longhorn Steakhouse
08.2021 - 02.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Mobile Piazza Kitchen Staff

Rustic Oven
06.2020 - 10.2020
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Managed time to juggle multiple tasks simultaneously with ease.

Education

High School Diploma -

Middleton High School
Middleton, ID
05.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Relationship Building
  • Supply Restocking
  • Safe Food Handling
  • Interactive communication skills
  • Reliable and Trustworthy
  • Warm and Friendly

Accomplishments

  • National Honor Society Member Participated in various community service projects, demonstrating commitment to academic excellence and leadership.
  • Young Women’s Youth Group First Counselor
    Organized and led activities for youth members, fostering personal growth and community engagement
  • Missionary
    [February 2023-June 2024] Served an 17-month mission, engaging daily with individuals from diverse backgrounds.
    Developed strong interpersonal skills and cultural awareness through meaningful interactions.

Skills:

  • Effective communication and interpersonal skills developed through volunteer and professional experiences.
  • Strong organizational abilities, demonstrated through leadership roles and project management.
  • Ability to thrive in fast-paced environments, ensuring efficient and positive customer interactions.

Additional Information

- Two years education in ASL( American Sign Language)

Timeline

Restaurant Hostess

Longhorn Steakhouse
08.2021 - 02.2023

Mobile Piazza Kitchen Staff

Rustic Oven
06.2020 - 10.2020

High School Diploma -

Middleton High School

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Kiely Reed