Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kiera Denney

Bolingbrook,IL

Summary

Dynamic and dedicated professional with extensive experience in customer service at Petland. Proven ability to build relationships and enhance customer satisfaction through exceptional service and effective conflict resolution. Skilled in cash handling and maintaining accuracy, consistently receiving positive feedback for performance and integrity.

Overview

3
3
years of professional experience

Work History

Cashier

Petland
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Front End Associate

Walmart
12.2022 - 08.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Crew Member

McDonalds
06.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

High School Diploma -

Bolingbrook High
Bolingbrook

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Cash register operation
  • Order taking
  • Conflict resolution

Languages

English
Native or Bilingual

Timeline

Cashier

Petland
02.2025 - Current

Front End Associate

Walmart
12.2022 - 08.2024

Crew Member

McDonalds
06.2022 - 08.2022

High School Diploma -

Bolingbrook High

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Kiera Denney