Kiera Hinojosa
San Antonio,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. I am also a dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Armidillos
San Antonio, TX
08.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Sales Associate
Conns Home Plus Warehouse
San Antonio, TX
03.2024 - 08.2024
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Processed sales transactions accurately while achieving monthly sales goals.
Medical Assistant Intern
Dixon Health Care Center
San Antonio, TX
10.2023 - 01.2024
- Performed patient intake duties, including taking vital signs and medical histories.
- Assisted physicians with examinations and procedures.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
- Observed symptoms exhibited by patients during office visits; reported changes in condition to supervising healthcare provider.
- Monitored patient stability by checking vital signs and weight.
- Prepared specimens for transport to the laboratory for analysis.
- Assisted other medical personnel in preparing patients for testing, including taking vital signs and collecting urine samples.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Assisted in the preparation of laboratory specimens for analysis and testing.
Cashier
Melrose Family Store
San Antonio, TX
02.2023 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise per store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Associate of Science - Pre-Nursing
Palo Alto College
San Antonio, TX05-2026
High School Diploma -
East Central High School
San Antonio, TX05-2024
Skills
- Supply Restocking
- Safe Food Handling
- Table Bussing
- Beverage Preparation
- Order Management
- Food Running
- HIPAA Compliance
- Data Entry
- Patient-focused care
- Phlebotomy
- Patient Scheduling
- Medical Terminology
- Customer Service
- Upselling
- Sales Development
- Promotional support
- Order Processing
- Negotiation Tactics
Accomplishments
- Summa Cum Laude
Certification
- CPR certified
- CCMA
- TBAC
- Food Handler's License
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Server
Armidillos
08.2024 - Current
Sales Associate
Conns Home Plus Warehouse
03.2024 - 08.2024
Medical Assistant Intern
Dixon Health Care Center
10.2023 - 01.2024
Cashier
Melrose Family Store
02.2023 - 07.2023
Associate of Science - Pre-Nursing
Palo Alto College
High School Diploma -
East Central High School
Similar Profiles
Michelle SolisMichelle Solis
Teacher at IDEA Public SchoolsTeacher at IDEA Public Schools
Jasia-Nique StewartJasia-Nique Stewart
Player Experience Agent at Penn Interactive VenturesPlayer Experience Agent at Penn Interactive Ventures
Michael LockwoodMichael Lockwood
ARCHITECTURAL DESIGNER/CONSULTANT at SELF-EMPLOYEDARCHITECTURAL DESIGNER/CONSULTANT at SELF-EMPLOYED
Christian CuellarChristian Cuellar
Office Assistant at RMI Medical Billing, Inc.Office Assistant at RMI Medical Billing, Inc.
Danielle Della PennaDanielle Della Penna
Server at Tf Brown's RestaurantServer at Tf Brown's Restaurant