Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Server

Kiera O’Dell

Stoutsville,OH

Summary

Accomplished employee with significant experience in customer service and busy dining establishments. Demonstrates ability to provide excellent service while managing multiple tasks efficiently. Knowledgeable in order management and payment systems, with a commitment to maintaining high standards of cleanliness. Dedicated to improving customer satisfaction and team collaboration.

Overview

7
7
years of professional experience

Work History

Server

Roosterswings
03.2025 - Current
  • Took orders accurately and communicated them to the kitchen staff.
  • Provided excellent customer service to enhance dining experiences.
  • Assisted in setting up and breaking down restaurant sections for service.
  • Collaborated with team members to ensure smooth service flow.
  • Handled cash transactions and processed payments efficiently.
  • Maintained cleanliness and organization of dining areas and tables.

Server

Bob Evans Restaurant
02.2022 - 12.2024
  • Provided excellent customer service to enhance dining experiences.
  • Took orders accurately and communicated them to the kitchen staff.
  • Maintained cleanliness and organization of dining areas and tables.
  • Provided excellent customer service to ensure satisfaction.

Server

Pizza Cottage
12.2021 - 01.2022
  • Provided excellent customer service to enhance dining experiences.
  • Took orders accurately and communicated them to the kitchen staff.
  • Maintained cleanliness and organization of dining areas and tables.
  • Collaborated with team members to ensure smooth service flow.
  • Handled cash transactions and processed payments efficiently.
  • Provided excellent customer service to ensure satisfaction.

Cashier

Aldi
08.2019 - 12.2019
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed cash drawer, ensuring balanced daily reconciliations.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Collaborated with team members to maintain store organization and cleanliness standards.

Cashier

Walgreens
01.2019 - 07.2019
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Collaborated with team members to improve checkout speed and efficiency during peak hours.
  • Implemented best practices for cash management, contributing to overall store financial accuracy.
  • Promoted store promotions effectively, increasing customer engagement and sales opportunities.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts And Science - Sociology - Criminology

Ohio University
Athens, OH
12.2024

Skills

  • Customer service
  • Order management
  • Cash handling
  • Team collaboration
  • Dining area maintenance
  • Service flow optimization
  • Effective communication
  • Attention to detail
  • Adaptability
  • Strong work ethic
  • Guest engagement
  • Professional appearance
  • Sales techniques

Personal Information

Timeline

Server

Roosterswings
03.2025 - Current

Server

Bob Evans Restaurant
02.2022 - 12.2024

Server

Pizza Cottage
12.2021 - 01.2022

Cashier

Aldi
08.2019 - 12.2019

Cashier

Walgreens
01.2019 - 07.2019

Bachelor of Arts And Science - Sociology - Criminology

Ohio University

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