Kiera Rocha
Eastvale
Summary
Dynamic and detail-oriented Clerk at Stater Brothers, recognized for enhancing customer satisfaction through effective communication and telephone etiquette. Leveraged bilingual skills to assist diverse clientele while ensuring accurate cash handling and management. Achieved a significant reduction in data entry errors, contributing to overall operational efficiency.
Overview
1
1
year of professional experience
Work History
Clerk
Stater Brothers
Norco, CA
08.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Biology
California State University, Fullerton
Fullerton, CASkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Languages
Spanish
Native or Bilingual
Timeline
Clerk
Stater Brothers
08.2024 - Current
Biology
California State University, Fullerton