Kiera Sanders
Wichita Falls,TX
Summary
Dynamic and dedicated cashier with proven expertise at McDonald's, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction through efficient transactions and a strong work ethic. Adept at maintaining cleanliness and fostering team collaboration, ensuring a welcoming environment for all patrons.
Overview
5
5
years of professional experience
Work History
Cashier
Mcdonald’s
Wichita Falls
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Walmart
Wichita Falls
04.2023 - 07.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved efficiency, organized checkout area for optimal workflow.
Cashier
Mcdonald’s
Wichita Falls, TX
12.2022 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Walmart
Wichita Falls
07.2020 - 04.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Texas Virtual Academy At Hallsville
Hallsville, TX2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
Timeline
Cashier
Mcdonald’s
09.2024 - Current
Cashier
Walmart
04.2023 - 07.2023
Cashier
Mcdonald’s
12.2022 - 04.2023
Cashier
Walmart
07.2020 - 04.2022
Texas Virtual Academy At Hallsville