KIERAN DAVID SHARP-KELLER
Vincennes,United States
Summary
Experienced with patient registration, insurance verification, and managing patient inquiries. Uses effective communication to ensure seamless patient interactions and adherence to healthcare protocols. Track record of enhancing patient satisfaction through efficient and compassionate service.
Overview
5
5
years of professional experience
Work History
Patient Access Specialist
Good Samaritan Hospital
12.2024 - Current
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Jail Officer
Knox County Sheriff's Department
04.2022 - 12.2024
- Followed and promoted compliance with established security procedures.
- Inspected security features at correctional facilities to help prevent escapes.
- Restrained and escorted prisoners to locations within and outside facility.
- Conducted head counts and cell searches to ensure security within jail.
- Managed prisoner transfers and court appearances, protecting people from harm.
- Escorted inmates to and from court appearances, appointments, or other locations as necessary.
- Processed and booked incoming individuals into prisons.
Dietary Aide
Bridgepointe Health Campus
03.2020 - 04.2022
- Collaborated with healthcare teams to adjust dietary plans.
- Adhered to safety procedures and guidelines for food handling and preparation.
- Prepared nutritious meals and snacks according to dietary plans.
- Bussed and cleaned tables and replenished condiments and supplies.
Education
High School -
Vincennes Lincoln High School
Vincennes, Indiana05.2016
Skills
- Clerical skills
- De-escalation techniques
- Correctional Law Knowledge
- Problem-solving
- Risk assessment
- CCTV monitoring
- Behavioral observation
- Adaptability
- Behavioral disorders
- Response orientation
- Observation
- Teamwork
- File maintenance
- Active listening
- Behavioral analysis
- Self motivation
- Rules enforcement
- Mental resilience
- Front desk operations
- HIPAA compliance
- Medical terminology
Timeline
Patient Access Specialist
Good Samaritan Hospital
12.2024 - Current
Jail Officer
Knox County Sheriff's Department
04.2022 - 12.2024
Dietary Aide
Bridgepointe Health Campus
03.2020 - 04.2022
High School -
Vincennes Lincoln High School
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