Summary
Overview
Work History
Education
Skills
Timeline
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Mercedes Mahony

Lakeland

Summary

I have always worked with people my career strengthening my communication skills for future endeavors. Offering strong organizational skills and quick learning ability, eager to develop in legal environment. Contributes valuable research capabilities and adeptness with legal documentation processes. Ready to use and develop analytical and communication skills.

Overview

3
3
years of professional experience

Work History

Patient access specialist

Watson Clinic
12.2023 - Current
  • Setting appointment for patients and checking them in
  • Answer calls to help assist patients over the phone
  • Obtains and/or verifies current insurance information when scheduling and arriving appointments. Follows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Verifies payment sources accurately entered into IDX with appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal).
  • Schedules and cancels appointments accurately following protocol. Proportionately handles incoming calls. Reschedules bumped patients in a timely manner.
  • Reviews exam screening forms. Prepares patients appropriately for the examination. Administers & times Oral contrast per protocol .

Front desk operator

Keiser University
01.2023 - 10.2023
  • Setting appointments for counselors and logging students into the system
  • Answering phones and assigning student to counselors in a timely manner
  • Maintain a tidy and organized lobby
  • Compile and upload admission documents

SpringHill suites
04.2022 - 01.2023
  • Checking guest in and out of hotel in a timely and professional manner
  • Taking guest any extra amenities needed
  • Scheduling bookings over the phone for guest
  • Keeping the coffee station neat and running throughout the day

Education

Associate of Science - Paralegal studies

Hillsborough Community College
Tampa, FL
01.2026

High school diploma -

Wakulla high school
05.2020

Skills

  • Organization
  • Proofreading skills
  • Concentration
  • Customer service
  • Legal knowledge
  • Proofreading
  • Detail oriented
  • Fast learner
  • Document drafting
  • Legal writing
  • Clerical assistance
  • Document scanning
  • Reception management

Timeline

Patient access specialist

Watson Clinic
12.2023 - Current

Front desk operator

Keiser University
01.2023 - 10.2023

SpringHill suites
04.2022 - 01.2023

Associate of Science - Paralegal studies

Hillsborough Community College

High school diploma -

Wakulla high school

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Mercedes Mahony