Mirayah Jackson
Charlotte,NC
Overview
5
5
years of professional experience
Work History
Patient Access Specialist
Atrium Health
Charlotte, NC
06.2023 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Maintained patient confidentiality and quality care.
Sales Associate
Michael Kors
Concord, NC
07.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Pandora Jewelry
Charlotte, NC
02.2022 - 06.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Beauty Advisor
Ulta Beauty Inc.
Charlotte, NC
01.2021 - 02.2022
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Team Member
Chick-fil-A
Charlotte, NC
06.2019 - 01.2021
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Received orders from customers and input into order management system.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC12.2023
Skills
- Front Desk
- Registration and Scheduling
- Flexible
- Time Management
- Comfortable in fast pace environments
- Organization
- Communication
- Ability to multitask
- Data Entry
- Customer Service Experience
- Leadership
- Detailed- oriented
Timeline
Patient Access Specialist
Atrium Health
06.2023 - Current
Sales Associate
Michael Kors
07.2022 - 06.2023
Sales Associate
Pandora Jewelry
02.2022 - 06.2022
Beauty Advisor
Ulta Beauty Inc.
01.2021 - 02.2022
Team Member
Chick-fil-A
06.2019 - 01.2021
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte