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Results-oriented professional with a diverse background in administrative support, technical operations, and data management. Skilled in managing complex workflows, ensuring operational efficiency, and delivering high quality results across various industries. Adept at leveraging technical expertise, organizational skills, and strong communication abilities to meet organizational goals.
Developed strong customer relationship management and problem-solving skills in fast-paced environment. Excel at understanding client needs and providing tailored solutions to enhance satisfaction. Looking to transition into new field where these skills can be leveraged to drive positive outcomes.

Dedicated and reliable professional with over 11 years of varied experience across security. Expert in operations management with extensive experience in armed and unarmed asset transport and delivery services along with an extensive history of customer service involvement. Proven track record in enhancing customer service and efficiency in government positions within a successful industry. Skilled in developing and implementing effective operational strategies to meet organizational goals. Strong work ethic developed from early workforce experience building adaptability across high-responsibility roles. Reaching every goal to obtain all credentials required such as DOT compliance certification, armed security license, security guard card and all other required documents and certificates. Proven ability to thrive in fast-paced environments, demonstrating professionalism and strong decision-making skills. Recognized for effective problem-solving and delivering results under pressure. Committed to maintaining high standards of performance and achieving organizational goals. Communication and ability to uphold safety, efficiency, and organization in any role or opportunity given.

Security professional with over 11 years of experience in many roles such as delivery management, customer service industry, armed and unarmed security, specializing in strategic planning and incident response across diverse environments including hospitals, banks, and corporate offices. Demonstrates expertise in loss prevention, access control, and safety dispatch, with a proven track record of maintaining zero-incident records in high-risk scenarios. Skilled in optimizing delivery services and enhancing customer satisfaction through efficient route management and prompt issue resolution.

Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Dedicated Customer Service Specialist with 10+ years providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues professionally. Highly skilled in fast and accurate data entry, showcasing significant experience managing large volumes of information. Possesses strong organizational skills and the ability to prioritize tasks effectively, ensuring timely project completion. Demonstrated capability to improve data processing workflows, leading to increased efficiency in previous roles.

Kieran Poole

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Customer Service Representative

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Customer Service Representative

High School -

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