Kierana Tucker
SELMA,NC
Summary
Proven multitasker and team collaborator, I excelled at Olive Garden by enhancing guest experiences and meeting tight deadlines at Amazon. My expertise spans exceptional customer service and efficient POS operation, consistently exceeding performance goals. Skilled in both interpersonal engagement and technical tasks, I bring a strong work ethic and a professional demeanor to every challenge.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Cary, NC
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Packing Associate
Amazon
Garner, NC
04.2024 - 09.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
Sortation Associate
Amazon
Morrisville, NC
10.2023 - 12.2023
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
Sales Associate
Aeropostale
Charlotte, NC
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
South Johnston High School
Four Oaks, NC05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- Team collaboration
- Quality control
- Performance improvement
- Point of sale operation
- Multitasking and organization
Timeline
Packing Associate
Amazon
04.2024 - 09.2024
Server
Olive Garden
01.2024 - Current
Sortation Associate
Amazon
10.2023 - 12.2023
Sales Associate
Aeropostale
05.2022 - 08.2022
High School Diploma -
South Johnston High School