Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kierra Callaway

San Antonio,TX

Summary

Dynamic and dedicated professional with extensive experience in customer service at Wingstop. Proven ability to resolve complaints and enhance customer relations through patience and empathy. Skilled in cash handling and time management, consistently ensuring accuracy and efficiency in transactions while fostering a welcoming environment for shoppers.

Overview

7
7
years of professional experience

Work History

Cashier

Wingstop
01.2024 - 04.2025
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Walmart
07.2022 - 02.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Chick Fill A
10.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

She Boutique
04.2018 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Lovejoy High School
Atlanta, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer relations
  • Written and verbal communication

Languages

English

Timeline

Cashier

Wingstop
01.2024 - 04.2025

Cashier

Walmart
07.2022 - 02.2023

Cashier

Chick Fill A
10.2021 - 08.2022

Sales Associate

She Boutique
04.2018 - 05.2020

Lovejoy High School