Kierra Reed
San Antonio,Texas
Summary
Dedicated and detail-oriented Licensed Vocational Nurse (LVN) graduate with a strong background in medical assisting, including military experience in the U.S. Air Force. Skilled in direct patient care, medical procedures, and medical administration. Known for exceptional communication, critical thinking, and ability to thrive in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
AIMS Locum Tenen
04.2024 - Current
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
Medical Assistant
Agility Consulting Group
09.2023 - 04.2024
- Conducted medical pre-screening support services to over 1,000 Army applicants to determine medical history complexity and determine disposition level into one of three pre-screen categories.
- Conducted research on the over 1,000 Army applicant's background information and medical records to ensure accession standard qualifications.
- Provide feedback to appropriate stakeholders on the status of applicant's pre-screen process, to include the need for additional documentation or corrections to the applicant's packet.
Flight and Operational Medical Technician
U.S. Air Force
06.2022 - 11.2022
- Preformed vision testing, EKG's and cryotherapy on 15+ patients per day.
- Trained 30+ new employees on office policies, procedures and use of EMR software.
- Preformed administrative duties, such as managing appointment templates, relaying test results, prepping and maintaining medical records to ensure accurate medical charting under HIPAA guidelines.
OB/GYN Medical Assistant
U.S. Air Force
01.2021 - 04.2022
- Responsible for efficiently assisting the provider by delivering definitive healthcare to 1200+ patients by scheduling and booking future appointments.
- Properly and accurately obtain laboratory specimens and relayed results to patients.
- Prep room and assist with procedures such as biopsies, colposcopy, nexplanon insertion/removal, IUD insertion/removal, and administer depo-provera injections.
- Managed clinic medication, controlled 5.4K items, standardized operations with onsite storing and dispensing to reduce a patient wait time by 50%.
- Ensured proper sterilization and storage of surgical tools and supplies limiting the the spread of disease transmission along with maintaining and enhancing facilities credibility by ensuring the cleanliness and sanitation of medical equipment and exam rooms.
Primary Care Medical Assistant
U.S. Air Force
11.2018 - 12.2020
- Worked in fast-paced care clinic to triage patients, preform patient intake, and relaying information to physician regarding patients, applying time management skills to adhere to daily schedule.
- Demonstrate independence and efficiency in preforming medical procedures, administering medications, and immunizations under physician supervision.
- Demonstrate leadership by leading CDC infection control program for section of 15 providers, 20 technicians and 3 RN's demonstrating leadership skills which led to 100% compliance for the program in the facility.
- Performed venipuncture to establish IV access for various therapeutic interventions.
Education
Licensed Vocational Nursing -
St. Philips College
12.2024
Skills
- Time Management
- Procedure Assistance
- Patient-focused care/patient advocacy
- Medical office administration
- Data Entry
- Medical Records Management
- HIPAA Compliance
- Phlebotomy
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), 04/23/2023
- Basic Life Support, American Heart Association, 12/31/2023
- Adult Mental Health First Aid, 11/24/2024
Timeline
Medical Administrative Assistant
AIMS Locum Tenen
04.2024 - Current
Medical Assistant
Agility Consulting Group
09.2023 - 04.2024
Flight and Operational Medical Technician
U.S. Air Force
06.2022 - 11.2022
OB/GYN Medical Assistant
U.S. Air Force
01.2021 - 04.2022
Primary Care Medical Assistant
U.S. Air Force
11.2018 - 12.2020
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), 04/23/2023
- Basic Life Support, American Heart Association, 12/31/2023
- Adult Mental Health First Aid, 11/24/2024
Licensed Vocational Nursing -
St. Philips College
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