Kierstan Jackson
Arlington,TX
Summary
A hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
5
5
years of professional experience
Work History
Cashier
Kroger
Mansfield, TX
10.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
Drive-Thru Cashier
Whatabuger
Mansfield, TX
09.2023 - Current
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit, and credit card terminals, and other point-of-sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Replenished supplies, such as napkins, straws, condiments, and trays, throughout the shift.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, and ingredients.
Car Hopper
Sonic
Arlington, TX
10.2019 - 07.2024
- Organized parking lot to ensure efficient flow of traffic.
- Organized food orders and ensured the accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests promptly, while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Cleaned and sanitized work areas throughout the shift, including countertops, floors, and equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Helped maintain the organization of walk-in coolers and freezers, according to health department regulations.
Cashier
Walmart
Grand Prairie, TX
09.2019 - 04.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Issued receipts, refunds, credits, or changes due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
High School Diploma -
James Bowie Highschool
Arlington, TX05-2023
Skills
- Drawer balancing
- Payment Collection
- Customer Service
- Cash Handling
- POS Systems
- ID Verification
- Customer Assistance
- Product restocking
- Returns processing
- Issue Resolution
- Daily Reporting
- Inventory Control
- Ordering and stocking
- Refunds and exchanges
- Checkout monitoring
- Inventory Management
- Order Verification
- Order Taking
- Written and verbal communication
- Cleaning and sanitizing
Languages
English
Professional
Spanish
Limited
Timeline
Cashier
Kroger
10.2023 - Current
Drive-Thru Cashier
Whatabuger
09.2023 - Current
Car Hopper
Sonic
10.2019 - 07.2024
Cashier
Walmart
09.2019 - 04.2022
High School Diploma -
James Bowie Highschool