Kiersten Jewelia McCoy
Covington,Tennessee
Summary
Approachable individual with excellent communication with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency, problem-solving, and organizational skills.
Overview
5
5
years of professional experience
Work History
Cashier
Zaxby's
05.2022 - Current
- Labeled, organized, and re-stocked food & supply items 2 times per week, reducing food waste by 28%
- Cooked and prepared 40+ menu items according to restaurant standards and health regulations.
Receptionist
Bethel University Housing
01.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Front End Customer Service
Kroger
03.2020 - 07.2020
- Assisted 50+ daily customers with checkout, answering outstanding questions
- Executed exceptional service to ensure customers' repeat business to the restaurant.
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Participated in special events or sales promotions within the store, supporting marketing efforts aimed at driving revenue growth.
Education
Bachelor of Science - Business Administration
Bethel University
McKenzie, TN05.2024
Skills
- Microsoft Office
- Creative Writing
- Zines
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
Awards
- Cultural Pursuits Student Achievement Awards
- Youth Tour Creative Writing and Scholarship
Timeline
Cashier
Zaxby's
05.2022 - Current
Front End Customer Service
Kroger
03.2020 - 07.2020
Receptionist
Bethel University Housing
01.2019 - Current
Bachelor of Science - Business Administration
Bethel University
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