Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations and seating arrangements. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Olive Garden Restaurant
2020 Business Ln, Chico, CA 95928
10.2023 - Current
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Housekeeper
Merry Maids
Chico, CA
05.2023 - 06.2023
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.