Kiley Lideen
Hampton Inn By Hilton
Onalaska,WI
5
years of professional experience
Dependable and hardworking with strong background in maintaining clean spaces and customer service, with ability to manage multiple tasks efficiently. Skilled and experienced in assisting customers, resolving concerns, and providing friendly and efficient service, along with building positive customer relationships, handling multiple tasks and maintaining a professional manner. Dedicated to delivering excellent customer service experiences while contributing to team success.
Work History
Housekeeper
10 Months- Executed detailed cleaning tasks, ensuring a welcoming environment for guests.
- Collaborated with team members to ensure all rooms were completed efficiently.
- Trained new staff on cleaning protocols and procedures.
- Provided friendly and professional customer service when interacting with guests
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Commercial Cleaner
6 Months- Maintained cleanliness in commercial spaces using appropriate cleaning supplies.
- Followed safety protocols while using cleaning equipment and chemicals.
- Removed trash and recycling to keep facilities tidy and organized.
- Cleaned floors, carpets, and windows to enhance overall appearance.
- Reported maintenance issues to management for prompt resolution.
- Collaborated with team members to complete cleaning assignments efficiently.
- Adhered to schedules for regular deep cleaning of facilities.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
Barista
3 Years 5 Months- Crafted espresso beverages following standardized recipes and techniques.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of workspace and equipment.
- Assisted in training new baristas on beverage preparation procedures.
- Operated point-of-sale system for efficient order processing.
- Managed inventory levels and restocked supplies as needed.
- Engaged customers to enhance their Starbucks experience and promote products.
- Collaborated with team members to ensure smooth store operations.
- Memorized many different kinds of drink recipes, along with the orders of our regular customers.
Education
High School Diploma
Skills
Chemical handling
Facility maintenance
Surface cleaning
Schedule adherence
Team collaboration
Customer service and engagement
Health and safety compliance
Effective communication
Attention to detail
Customer service-focused
Excellent oral and written communication
Staff training
Problem solving
Time management
Timeline
Housekeeper
Hampton Inn By Hilton
10.2025 - CurrentRead More
Commercial Cleaner
Green Glo Clean
03.2025 - 09.2025Read More
Barista
Starbucks
10.2021 - 03.2025Read More
Sparta High School
High School Diploma
Read More